Thanks to the combined efforts of the local Ziegler team in Northampton and the quality department at Ziegler’s headquarters in Brussels, Ziegler Northampton renewed their ISO 9001:2015 certification and scored above average on their SQAS Transport Service evaluation!
ISO 9001:2015 is a standard that establishes the requirements for a quality management system, based on 7 principles; customer support, management, employee involvement, process approach, improvements, evidence-based decision making, and stakeholder relationship management.
The SQAS (Safety & Quality Assessment for Sustainability) is a system of uniform third-party assessments to evaluate the performance of Logistics Service Providers and Chemical Distributors. SQAS assessments cover quality, safety, security, environment, and CSR (Corporate Social Responsibility).
Ziegler Northampton’s scored 73% – considered excellent for a first evaluation. This is a great place for them, given the context and the new features that were recently added for 2022 which added to the already very extensive questionnaire. In addition to operational activities, safety and security topics, the environment and especially the OCS (Operation Clean Sweep) were newly added and were included on the evaluation.
The branch is doing a great job there, and these developments acknowledge their great service, which will certainly contribute to its further expansion as they serve their customers in the Northampton area.