The constant desire to develop and continuously increase the quality of our services has recently resulted in Ziegler Morocco receiving two ISO 9001:2015 and ISO 28000:2007 certifications.
On December 24, 2020, CERTI-TRUST™ evaluated Ziegler Morocco according to the specifications for the ISO 28000:2007 management system and granted certification for the supply chain security management system.
ISO 28000 is based on a risk analysis of individual process elements (financial, manufacturing, information flow, etc.) covering requirements for, among other things, establishing, implementing, maintaining, and improving a supply chain security management system.
Ziegler Morocco is now one of only two companies in Africa certified with ISO 28000:2007!
On the same day, CERTI-TRUST™ also awarded Ziegler Morocco with ISO 9001:2015 certification related to customer service quality. The certification covers business areas related to transport commission, bonded warehouse management, and logistics-related activities.
In the Ziegler Group, we pay great attention to effective quality management and clear ethical standards, which are actively supported by all our teams. Respect for ethical principles and the values associated with them is the best guarantee that our company will continue to a place of positive development into the future for us all.
This is why we have introduced the Code of Ethics, designed with respect for the diversity of cultures represented within our Group, which will apply to our entire Group throughout the world.
Respecting the principles set out by this policy is a priority for us all and the responsibility of every Ziegler Group employee.
See Ziegler Group’s Code of Ethics.
Launch of a new premium service
« Special Request »
Dear valued customer,
Today is a special day, we prepare for the launch of our new service « Special Request ».
As its name suggests, « Special Request » envisions a new era of transport services by taking care of customers’ special needs and providing premium services.
Discover a teaser of the new service launch
« Special Request »
Stay connected, our exclusive services are looking forward to impressing you in January 2021.
Our Christmas schedule for road transport EUROPE 2020/2021
Brexit is going to bring some changes to your organization soon. Ziegler’s expert groups in the UK and Europe have worked their best to minimize Brexit related disruption to logistics networks. As international specialists, we want to support you in this transition. Therefore, to prepare and support you in this transformation, we provide a non-exhaustive list which includes the formalities to be done to limit the impact of Brexit on your business.
Check:
- If any product restrictions apply in Great Britain or the EU countries you send to –> check here
- If additional licenses or certifications are needed for your products –> check here
- If any special export control requirements apply to your products –> check here
- If your UK VAT number is valid and the option to defer VAT posting
Learn:
- What is the commodity code (HS code/harmonized system) of your product and remember to indicate it on your invoice and the electronic transmission –> learn more
Make sure:
- You provide a complete and accurate commercial or proforma invoice
- You applied for an EORI number (for EU and UK) if you don’t have one yet
- You set up a UK deferral account for import duties and VAT
We are on your call and will be happy to help you go through the formalities related to Brexit. We are looking forward to continuing our cooperation and being able to support your export efforts and guide you through the unknown of Brexit.
The following materials may be also helpful:
How to export goods from GB into the EU
How to import goods from the EU into GB
A new milestone for the development of Ziegler at Brussels Airport
Ziegler Zaventem and Universal Express moved to the new site on October 1, 2020. This modern office-warehouse dual building has a warehouse of 4000 m2 and is equipped with racks for ca. 2750 pallet positions. The building complies with the highest level environmental norms and provide an ergonomic working place for our team. The building is located at Brussels Airport and linked with European backbone motorways and pan-european rail network, thus providing ideal conditions for intermodal transportation and logistics.
The staff of Ziegler Zaventem and Universal Express are looking forward to welcoming you in the new building.
Address:
Ziegler NV / SA
Vliegveld 747C
1820 Steenokkerzeel
Belgium
Google maps:
ZIEGLER Relocation, a former division of the ZIEGLER Group, which was acquired by the Demeco Group in 2018 has gone out of business in Belgium this 17 August of 2020. This company has since the sale no link with the ZIEGLER Group. Our thoughts go out to our formal employees.
The Ziegler Tours office relies on the group’s synergies to develop its vision of an efficient and responsive customer service. The agency is now looking to expand its team in order to back up the growth of its activities.
How can an agency grow while making a difference on a competitive and established market? That task belongs to Sonia Vinçon, branch manager of Ziegler Tours since February 2019. She’s tackling it with dynamism and pragmatism – values she got from her years as a charterer.
Her priority is customer satisfaction, more precisely problem resolution and the treatment of urgent requests. ‘Our clients don’t want to waste their time waiting for their correspondent to pick up the phone. This is why we do our maximum to ensure them reliability and an optimal reactivity’, Sonia Vinçon explains.
The manager of Ziegler Tours can rely on other Ziegler agencies to maintain this quality of service and to keep expanding the agency. As a matter of fact, the other agencies help her absorb unexpected peaks in activity and offer assistance on the commercial side.
‘If we need help to organise a transport, we know we can count on our colleagues in Bordeaux’, Sonia Vinçon explains. Far from being only calls for back up, these regular exchanges encourage feedback. ‘We’re trying to create added value in our trucking services for example, which is hard to make profits from. This is why it is interesting to compare our methodology with the other agencies”, she illustrates.
In order to expand its activities, the Ziegler Tours agency is now recruiting a new charterer, before maybe hiring an overseas specialist.
‘Many companies in the region wish to have only one negotiating partner for courier and chartering. We need to take this into account while still staying close to our clients. It is this proximity that brings us back clients who left for our competitors. This is one of the advantages of being a small agency within a bigger group’, Sonia Vinçon says.
Dans le cadre du développement de nos activités à Liège Airport, le Groupe a repris ce 30 juin 2020 la société Transports Rademaker.
Le 1er avril 2019, Ziegler avait déjà ouvert un bureau de fret aérien à l’aéroport de Liège. Notre présence sur cet aéroport essentiellement cargo et retenu par l’ OMS comme hub pour l’acheminement de fournitures à destination du personnel soignant a permis de booster les flux d’importation en collaboration avec nos bureaux en Chine et à Hong Kong, spécialement pendant la crise sanitaire, Rien qu’en Belgique, nous avons déjà importé plus de 100 millions de masques de protection et 3 millions de blouses d’infirmière depuis le début de la crise.
Fondée en 1975, la société Transports Rademaker développe des activités de transport et d’agence en douane. Son atout : un emplacement stratégique (terrain de 4.000 m² et entrepôt sous Douane de 1.000 m²) à 200 m à peine du terminal de chemin de fer où arrivent les trains de la ligne chinoise ZIH et à vol d’oiseau de l’aéroport de Liège LGG.
Désormais, Ziegler est donc propriétaire de ses propres installations sur LGG. De quoi permettre d’accélérer les activités en plein développement de Ziegler LGG, en étant à l’épicentre de la connectivité ferroviaire et aérienne à Liège, à côté des douanes, du train et de l’aéroport et dans la zone “e-commerce” pour les douanes.
Nous disposons de tous les atouts pour faire bénéficier nos clients de notre offre multimodale ( terrestre, maritime, aérien et logistique) mais aussi les solutions ferroviaires des Routes de la soie, l’e-commerce et les prestations douanières.
RADEMAKER s.a
Transports Internationaux
Agence en Douane
rue de L’aéropostale, 13
B-4460 Grâce-Hollogne
tél: + 32 42.47.46.00
Fax: +32 42.47.46.36
Mail transport : transport@rademakersa.com
Mail douane : douane1@rademakersa.com
In an interview given to the Belgian daily newspaper La Libre, the President and the CEO underlined the commitment of Ziegler Group to support the post-covid-19 global business recovery and sustainable development.
-Subtitles available-